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Ultimate CRO Playbook 2025 for eCommerce PDPs

This guide is designed to help marketers, designers, CRO specialists, and product teams understand how to optimise Product Detail Pages (PDPs) using proven UX principles that drive conversion. It combines psychological insights, real-world data, and annotated visuals.

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Optimisations
Inside

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Understanding how your eCommerce store stacks up

Understand the Design Decisions that Drive Purchases

reviews

Clear, actionable Observations

A common user behaviour, friction point, or missed opportunity can  highlight what may be causing hesitation, confusion, or drop-off during the buying journey.

realworld

Real world annotated examples

Visual support from either our own eCommerce design work explaining design decisions, showcasing how UX changes are applied and the rationale behind their success.

brenchmark

Industry Benchmarks

Understanding how your eCommerce store stacks up against industry averages is a critical frame of reference, it helps you to improve and drive growth.

reviews

Clear, actionable Observations

A common user behaviour, friction point, or missed opportunity can  highlight what may be causing hesitation, confusion, or drop-off during the buying journey.

realworld

Real world annotated examples

Visual support from either our own eCommerce design work explaining design decisions, showcasing how UX changes are applied and the rationale behind their success.

brenchmark

Industry Benchmarks

Understanding how your eCommerce store stacks up against industry averages is a critical frame of reference, it helps you to improve and drive growth.

Founded

For over 13 years, we've partnered with some of the world's best and bravest brands

2010
London Studio

Awards

We're proud to say we're award winning

42

Building ambitious companies

Driving client funding to leading-edge design

£24m+
Doing good for good

Supporting Macmillan in 2024

Great work is a collaborative effort. Cultivating an environment where empathy and understanding thrive.

Founded

For over 13 years, we've partnered with some of the world's best and bravest brands

2010
London Studio

Awards

We're proud to say we're award winning

42

Building ambitious companies

Driving client funding to leading-edge design

£24m+
Doing good for good

Supporting Macmillan in 2024

Great work is a collaborative effort. Cultivating an environment where empathy and understanding thrive.

2025 Edition

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playbook